Refund Policy

Refund Policy

If you are dissatisfied for any reason with your purchase or if an item is damaged or defective, please return within 30 days of the original purchase date for a full refund minus shipping charges.

We will also be glad to exchange the damaged or defective merchandise with no additional shipping charges.

To complete your return, we require a receipt or proof of purchase.

Please send all returns to:

OAD c/o Campanelli Products
100 Armand Hammer Blvd
Pottstown PA 19464

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@campanelliproducts.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@campanelliproducts.com and send your item to: 476 Acorn Lane Downingtown Pennsylvania US 19335.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.